shipping & delivery
Please allow 5-7 business days for us to dispatch orders. Our chosen postage partner is Australia Post, as we found them to be the most reliable after a series of testing across multiple suppliers.
A flat rate of $8.95 will be charged for orders within Australia. Shipping will be free for orders over $150. Please allow 2-10 working days to receive your package. Note that metro areas tend to receive their packages fastest.
Tracking will be sent to the email address provided by you at checkout. Invoices will be sent upon request only.
We strongly advise you make sure that your order is shipping to a secure location, as once a package has been delivered to the confirmed location, we cannot be held responsible for lost or stolen packages. Australia Post will need to be contacted directly, as once the parcel is shipped, it is out of our control.
Any delays beyond our delivery times could be a carrier issue and mala home does not accept responsibility for delays of this kind, please contact Australia Post directly as once the parcel is shipped delivery times are out of our control.
Please note that all product pricing indicated and payments made on this site are in Australian dollars.
Orders to countries outside of Australia may be liable to import duties and/or taxes, which are applied when your package reaches your country. We are unable to estimate the amount of duties and taxes your product may incur as these charges are imposed directly by your local customs. For more information, please contact your local customs office. mala home takes no responsibility for these charges.
For tracking updates for international orders please contact your local national postal service and quote the tracking number provided by mala home sent via email notification first before making an enquiry.